Bridging the Insurance “Talent Gap”

By Maria Sassian, Triple-I consultant Even before the pandemic and “the great resignation,” insurance faced a “talent gap”.  Part of the challenge has been finding replacements for a rapidly retiring workforce, as the median age of insurance company employees is higher than in other financial sectors. The industry also needs new talent skill sets to […]

Insurance News: Shifts in risk and customer sentiment

Continued changes in risk are forcing insurers to re-invent product offerings and adjust pricing levers as they seek to remain competitive and profitable. These shifting dynamics are also impacting how customers feel about insurance products and services. In this month’s Insurance News Analysis, Abbey Compton and I discuss ways insurers and customers are adjusting to… […]

5 reflections on the insurance industry in 2021

As we wrap up 2021, it seems appropriate to revisit predictions we made for the insurance industry this year. I put forward my hypotheses last December in my post, 5 predictions for the insurance industry in 2021. Let’s see how those predictions held up.    1. New risk models, shifting capacity, new products & pricing 2021 was a year of… […]

4 areas where digital twins could help insurers

In this series, we’ve been looking at the value digital twin data can bring to the insurance business. Specifically, I see there being four main areas where insurers could take advantage of digital twins to make material improvements. 1. Distribution Insurers, particularly those with personal lines, have already made good strides when it comes to… […]