About PCFG Insurance Services - Veteran-Owned Insurance Agency

A veteran-owned insurance agency based in Parish, New York, dedicated to protecting what matters most to your business and family across 15 states since 2018.

Our Story - Founded 2018 in Central New York

Founded in Central New York with the principles of service, integrity, and excellence learned through military service, PCFG Insurance Services has been protecting businesses and families throughout Syracuse, Rochester, Buffalo, Albany and 14 additional states since December 2018.

As a veteran-owned agency serving the Syracuse area and Central New York region, we understand the importance of reliability, attention to detail, and going above and beyond for those we serve. These values guide everything we do, from providing personalized insurance solutions to delivering exceptional customer service across all our licensed states.

Our mission is simple: to provide comprehensive insurance protection throughout Central New York and our 15 licensed states that gives our clients peace of mind, allowing them to focus on what they do best – running their businesses and caring for their families.

Liam O'Brien

Liam O'Brien

Founder & President

U.S. Army Veteran with extensive experience in the insurance industry. Dedicated to serving the community with the same commitment to excellence learned in military service.

Licensed Across 15 States Serving Central New York

From our Central New York location, PCFG Insurance Services is licensed to serve businesses and families throughout Syracuse, Rochester, Buffalo, Albany and 14 additional states, bringing our expertise and personalized service to communities nationwide.

AL
Alabama
AZ
Arizona
FL
Florida
GA
Georgia
IN
Indiana
MD
Maryland
ME
Maine
NJ
New Jersey
NY
New York
NC
North Carolina
OH
Ohio
PA
Pennsylvania
TN
Tennessee
TX
Texas
VA
Virginia

Whether you're a small business owner, large corporation, or individual looking for personal insurance, we're here to serve you with the same level of excellence throughout Central New York and all our licensed states.

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Our Commitment to You - Transparency and Excellence

At PCFG Insurance Services, our relationship with you extends far beyond a simple transaction. We view ourselves as your trusted advisors and partners in protecting what matters most to you and your business.

Our commitment to you is built on three fundamental principles: transparency, expertise, and unwavering advocacy. We believe you deserve to understand exactly what you're purchasing, why it's important, and how it protects you. That's why we take the time to educate you about your coverage options and explain the details in plain language.

When you work with PCFG Insurance Services, you're not just getting an insurance policy – you're gaining a dedicated team that will be there when you need us most. Whether you're filing a claim, need to make changes to your coverage, or simply have questions, we're here to help navigate the complexities of insurance on your behalf.

We understand that insurance can be complicated, and that's exactly why you need an experienced advocate in your corner. Our job is to make the complex simple, to ensure you have the right coverage at the right price, and to be your voice when dealing with insurance companies.

"Your trust is something we never take for granted. It's earned through consistent service, honest communication, and always putting your interests first."

— The PCFG Insurance Services Team

Compensation Disclosure - How We Are Paid

As part of our commitment to transparency, we want you to understand how we are compensated for our services. We believe this information helps you make informed decisions about your insurance purchases.

View Our Compensation Disclosure

Mission and Values - Veteran-Owned Insurance Agency

The principles that guide our commitment to excellence

Integrity

We conduct business with honesty, transparency, and ethical practices in all our interactions.

Customer Service Excellence

We serve our clients with dedication, putting their needs first and going above and beyond expectations.

Excellence

We strive for excellence in everything we do, continuously improving our services and expertise.

Community

We're committed to supporting and strengthening the communities we serve across all our licensed states.

Company History - 5+ Years Serving Central New York

Building trust and serving our community since 2018

December 2018 - Agency Founded

PCFG Insurance Services founded with a commitment to serve the local business community with veteran values

2020 - Employee Benefits Expansion

Expanded services to include comprehensive employee benefits and group health insurance during challenging times

2021 - Cyber Liability Services Added

Added cyber liability and technology insurance to meet evolving business needs in the digital age

2022 - Multi-State Licensing Achievement

Achieved recognition as a trusted workers' compensation specialist and expanded licensing to multiple states

2024 - Celebrating 5+ Years of Service

Celebrating over 5 years of protecting businesses and families across 15 states with continued growth and innovation

Experience the PCFG Difference

Join hundreds of satisfied clients across 15 states who trust us to protect what matters most to their business and family.

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